WAKE TECHNICAL COMMUNITY COLLEGE
DIVISION OF COMPUTER & ENGINEERING TECHNOLOGIES
COURSE SYLLABUS
COURSE NO: NET 273
TITLE: Internetworking Support
Lead Instructor: Peter Marino (see Wake Tech course schedules, class and section, for the actual instructor)
Office: ETB 321I
Phone: (919) 866-5343

Office Hours:
Posted In Blackboard

Textbook(s):
     Title: Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide
     Author: Amir Ranjbar
     ISBN: ISBN-10: 1587058766, ISBN-13: 9781587058769
     Publisher: Cisco Press

Special Instructions: This course is a Cisco Academy course teaching the CCNP TSHOOT content.
Credit Hours: Three (3) Semester Hours
Pre-requisites: NET226, NET270, NET272
Co-requisites: none
Course Description:
This course covers how to baseline and troubleshoot and internetworking environment using routers and switches for multi-protocol client, host and servers. Topics include troubleshooting processes, routing and routed protocols, campus switching; and WAN troubleshooting. Upon completion, students should be able to troubleshoot Ethernet, Fast Ethernet, and Token Ring LANs; and Serial, Frame Relay, and ISDN connections.

Course Goals:
  1. Use Troubleshooting Processes and Tools for Complex Enterprise Networks
  2. Maintain and Troubleshoot Campus Switched Solutions
  3. Maintain and Troubleshoot Routing Solutions
  4. Troubleshoot IP Addressing Services
  5. Troubleshoot Network Performance Issues
  6. Troubleshoot Converged Networks
  7. Maintain and Troubleshoot Network Security Implementations
Course Objectives:
Upon successful completion, students will be able to demonstrate (through completion of classwork and assignments):
  • Application of Troubleshooting Processes and Tools for Complex Enterprise Networks
  • Maintenance and Troubleshooting of Campus Switched Networks
  • Maintenance and Troubleshooting of Routing Networks
  • Troubleshooting capability for IP Addressing Services
  • Troubleshooting capability for Network Performance Issues
  • Troubleshooting capability for Converged Networks
  • Maintenance and Troubleshootin Network Security Implementations
The Core Values of Wake Technical Community College
RespectInstructor and students will foster an environment that is respectful of all.
ResponsibilityInstructor and students will foster an environment that promotes taking responsibility for one's actions and obligations.
Critical ThinkingInstructor and students will strive to improve the critical thinking skills of analysis, synthesis, and evaluation.
CommunicationInstructor and students will strive to ensure that both written and oral communications are clearly understood.
CollaborationInstructor and students will strive to develop collaborative skills.


Grading Is As Follows:
Final Exam 20Comprehensive Final including Skills Exam
Chapter Assessments50Online assessments
Lab Exercises30Consist of Lab Proficiency and Lab Reports


Classroom Policies:
  • Students are responsible for all of the information presented in the Wake Technical Community College Student Handbook.
  • Please note that computers are to be used at all times for official course purposes. Use of computers for general web surfing, e-mailing, chat room discussions, social networking, and any other non-course related task is forbidden. Violation of this rule will result in a grade deduction and possible loss of computer privileges.
  • The college forbids the use of all audible electronic equipment during instructional time. Forbidden devices include but are not limited to: cell phones, smart phones, MP3 players, and PDAs.
  • If you miss a lecture or arrive late, you are responsible for the material presented, handouts distributed, and any announcements made that day. The instructor will not provide notes for missed classes.
Note: Wake Tech provides every student with an official e-mail account which is to be used for all e-mail correspondence with instructors and college officials. Some information such as instructor to student correspondence, WebAdvisor registration information, and financial aid information will ONLY be e-mailed from Wake Tech to your official e-mail account. Students in all curriculum classes must activate and use their my.waketech.edu account. Once you have activated your e-mail account, you may choose to re-direct your e-mail to another account of your choosing. Please be advised that Wake Tech will only send e-mail to your Wake Tech e-mail account. Furthermore, college officials and instructors may decline to accept e-mail from accounts other than the college-issued my.waketech.edu account.

For more information about your Wake Tech-provided e-mail account, please visit the Wake Tech student portal at my.waketech.edu and click on Support. You must wait 24 hours after activating your my.waketech.edu account before you can activate your e-mail account.


Tentative Schedule
Note: This schedule is subject to some changes/modifications per Instructor -- This offered as only a study guide. The pace of each class differs according to the instructional needs of the students in the class. Always consult with your instructor. Note** A Final Project may be assigned in lieu of a Final Exam.
UnitCourseworkTextbook/Assignments
1
Ch 1 Planning Maintenance for Complex Networks
Ch 2 Troubleshooting Processes for Complex Enterprise Networks
Lab:  Initial Lab Setup and Maintenance
2
Ch 3 Using Maintenance and Troubleshooting Tools and Applications
Ch 3 Lab Assembling Maintenance and 
Troubleshooting Tools
3
Ch 4 Maintaining and Troubleshooting Campus Switched Solutions
Ch 4 Lab Layer 2 Connectivity and Spanning Tree
4
Ch 5 Maintaining and Troubleshooting Routing Solutions
Ch 4 Lab Layer 3 Switching and First-Hop Redundancy
5
Ch 6 Troubleshooting Addressing Services
Ch 5 Lab Layer 3 Connectivity and EIGRP
6
Ch 6 Troubleshooting Addressing Services
Ch 5 Lab OSPF and Route Redistribution
7
Ch 7 Troubleshooting Network Performance Issues
Ch5 Lab BGP
8
Ch 7 Troubleshooting Network Performance Issues
Ch 6 Lab IP Addressing—NAT and DHCP
9
Ch 8 Troubleshooting Converged Networks
Ch 7 Lab Router Performance
10
Ch 9 Maintaining and Troubleshooting Network Security Implementations
Ch 9 Lab Management Plane Security
11
Ch 9 Maintaining and Troubleshooting Network Security Implementations
Ch 9 Lab Control Plane Security
12
Ch 10 Review and Preparation for Troubleshooting Complex Enterprise
Networks
Ch 9 Lab Data Plane Security
13
Review

Ch 10 Lab Troubleshooting Complex Environments
14
Final Exam
Skills Final


Disability Support Services (DSS) is available for students who require academic accommodations due to any physical, psychological, or learning disability. To determine eligibility, contact the office at 108-S Holding Hall or call
919-866-5500

Copyright - - Wake Technical Community College All Rights Reserved

2011